If you’re happy and you know it, productivity flows. There’s no surprise that happy and engaged employees demonstrate more productivity and better results at work.
Business leaders may find that employees who are happier will also add more value to the company by…
A) Completing their tasks correctly and quickly.
B) Also performing actions that make contributions towards organisational development (e.g. value-added activities).
More often than not, ‘value-added activities’ consistently produce measurable results. These results evolve the organisation to have a better working environment and, in the long run, become more profitable.
Examples of value-added activities include the following:
In business, focus can lie primarily on monetary value. But money that is being saved can be equally as valuable. By highlighting more cost-effective solutions and cutting expenditure in particular departments, companies can save thousands of pounds. Money saved in less important areas can then be invested in projects that expand the business. As Benjamin Franklin stated, ‘If you would be wealthy, think of saving as well as getting’.
Staff who build a relationship with customers or clients are able to ensure loyalty. Most customers are creatures of habit. But enticing sales or perks made by other businesses may just steer them away from from your company. That is why building a personal connection is so important.
Employees who make processes easier and get things done efficiently are worth their weight in gold. Time saved not having to micromanage employees allows the company to focus their resources on other tasks. But remember that “Speed and efficiency are two different things” (Racheed Ogunlaru). In order to create a set of efficient staff you need to put in the right amount of training and attention.
This is perhaps the most obvious of all value-added activities. Income is the lifeblood of an organisation because selling is how companies generate revenue. If an employee can increase sales, or improve the sales process, they are clearly an asset.
Employees that go that extra-mile are the stuff of every bosses dream. But how do you encourage staff to add value to your business and, consequently, build a stronger workplace morale?
Strong Team Structures and Relationships
Employee happiness is usually a reflection of the people they work with. Encouraging healthy teamwork and interoffice relationships can create better job satisfaction. As well as stronger employee loyalty and improved workplace functionality. Team morale is essentially the glue that keeps a team together and projects running smoothly. Building your team can range from simple incentives to initiating team exercises and excursions (depending on budget).
‘Always treat your employees exactly as you want them to treat your best customers.’
-Stephen R. Covey
Respect is a big part of a healthy workplace. Leaders must have procedures in place to deal with disrespectful and negative workplace scenarios. This includes bullying or confrontational behaviours. Managers must also set the correct tone for the workplace- read more on this here in our previous feature.
Retaining the Best
Employees will add value when they possess both the skills and motivation for organisational achievement. You generally find that companies that have low retention rates are the ones that have several employees going through training. Or those who have staff that lack certain knowledge criteria for their position.
Analysis highlights that companies that boast higher morale are the ones that have employees that know what is expected of them for their role. They have the expertise and experience to complete a task quicker than someone who is learning the ropes.
Employee Development Plans
Regularly meeting with staff can guide them on their progress and goals. Employee development plans give leaders the chance to identify key skills of staff members. And to use these skills for value-added activities. Employees who understand how they fit into the organisational structure are more likely to be happy than those who are left to their own devices.
Staff experience analysis can help leaders mould a happy, productive workforce. Through surveys and comment analysis, organisations can identify ways to improve their infrastructure that benefits their staff. Which positively correlates with happiness/morale levels and productivity rates.
Pansensic work with global organisations to analyse employee experiences, and to highlight organisational issues. We present powerful insights, so that staff experience can be improved quickly and easily.
Contact Pansensic, ask for a demo, or have a chat to see how we can help you gain true value from your workforce.