Negative attitudes can be toxic. Among many things, they can…
- Poison the working environment
- Effect brand health
- Leave a bad impression to consumers
- Break down the working culture
- Decrease morale
- Decrease work rates
- Lower staff retention rates
What’s more, poor staff attitudes can critically harm business success. Therefore, managing employee mind-sets is a critical management function. But, how do you go about turning negative thoughts into positive thinking?
Businesses who are serious about reversing negative emotions need to start with qual data analysis. Insights gathered from the study of staff knowledge and experience allow businesses to highlight key areas. Areas that cause negative attitudes.
Conducting employee surveys is a proven method of collating data. Especially when it comes to job satisfaction and employee attitude. You see, employees are the best source of info regarding ground-level processes and workplace culture. It is, therefore, essential that insights are gained from their perspectives to improve attitudes and business performance.
Negativity can stem from not knowing the facts or being kept out of the loop. As such, ensure that staff are aware of external and internal changes. Even if changes don’t have a direct impact on employees, keep everyone up to date with goings on.
In addition, involving employees in the planning and application stages of change will encourage positive mind-sets. Inclusion starts with opinion-gathering in focus groups or employee surveys. Your employees are going to be the best people to nurture and manage this change.
Similarly, inclusion can encompass life outside the workplace too. As such, engaging events are a great way to lift morale. As well as adding an element of unity to the workplace.
At some point, staff are going to need extra support. Thus, if you notice someone being negative, frustrated or sad, look into it. Open-door policies can enable employees to talk about their problems. Providing avenues for staff to talk will create secure workplace surroundings.
It is important to identify what drives your employees. No doubt some employees are goal-orientated. In contrast, some get motivation from monetary gains. Others may need verbal or written praise to validate their work. Therefore, discover what works for each employee. Then provide the incentives needed to stay positive and motivated.
Finally, your workplace needs to have the right atmosphere to improve mood. As such, a clean, organised and well-lit surrounding goes a long way. Some animal-loving workplaces include pets to lift employee spirits. And several studies highlight the importance of plants.
'Employees were 15% more productive when "lean" workplaces are filled
with just a few houseplants, as employees who actively engage with their
surroundings are better workers.' -Dr. Chris Knight
At Pansensic, we work with global businesses who face problems with workplace culture. We highlight the key issues. As well as the crucial steps needed to erase negative emotions in your workforce.